Privacy Policy

Top Tier Mobile Detail LLC ("Top Tier," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or booking a service, you agree to this policy.

Information we collect

We collect information you give us and information collected automatically:

• Contact and booking details. Your name, email address, phone number, vehicle information, and service address when you book an appointment or contact us.
• Payment information. Payments are processed by our booking and payment provider. We do not store your full card details on our own systems.
• Website usage. Basic technical and usage data such as your device type, browser, pages viewed, and how you found us, collected through cookies and similar tools.

How we use your information

We use your information to schedule and provide detailing services, prepare quotes, process payments, communicate with you about appointments, respond to questions, improve our website and services, and, where permitted, send updates or offers. You can opt out of marketing messages at any time.

How we share your information

We do not sell your personal information. We share it only as needed with:

• Service providers who help us operate, including our online booking provider (Urable) and our payment processor.
• Professional advisors such as accountants or attorneys when necessary.
• Authorities when required by law or to protect our rights, safety, or property.

Booking through Urable

Appointments are scheduled through Urable, a third-party platform. Information you enter there is handled under Urable's own privacy policy, which we encourage you to review.

Cookies and analytics

Our website may use cookies and analytics tools to understand traffic and improve the site. You can control cookies through your browser settings. Disabling cookies may affect some site features.

Data retention

We keep your information only as long as needed to provide our services, meet legal and accounting obligations, and resolve disputes, after which we delete or anonymize it.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications. To make a request, contact us using the details below. We will respond as required by applicable law.

Children's privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-party links

Our website may link to other sites we do not control. We are not responsible for the privacy practices of those sites.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted here, and the "Last updated" date will reflect the most recent version.

Contact us

Questions or requests about your privacy? Contact Top Tier Mobile Detail LLC at info@toptiermichigan.com, +1 269 359 8597, or 6791 Junction Rd, Bridgeport, MI 48722.

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